If the silicone shisha you have ordered is arrived damaged, please contactGuangzhou WOYU shisha Co., Ltdshisha Customer Service as soon as possible. We will advise you on how best to proceed once the damage has been confirmed and assessed. And when we have confirmed the damage or fault, we will endeavor to repair, replace, or refund items where possible. For fast processing of your return, please ensure the following: retain the original packaging, accurately describe the fault or damage, and attach clear photographs of the damage.

WOYU is a modernized globally leading integrated coal tong company. According to the material,WOYU shisha's products are divided into several categories, and coal tong is one of them.WOYU shishaaluminum hookah is produced in a dust-free and bacteria-free workshop in which the temperature and humidity are strictly controlled and monitored, so as to ensure its high quality. This product has been fascinated by many customers in the Middle East, Europe, and the United state. This product is offered in various, patterns, colors, sizes and finishes as per the variegated demands of our valuable clients. This product can be used with a single hose or double silicone hoses.

We put both business success and environment protection as our priority. During production, we will seek quality yet more environmental-friendly materials so as to achieve sustainable development.